Why did you
decide to volunteer for Missing People?
I decided to volunteer for Missing People as I knew
another volunteer at the time who recommended it to me. I had previously heard
about the great work the charity was doing and felt my training (as a qualified
psychiatric nurse) could be useful in supporting people during incredibly
challenging times in their lives.
What training did you have for the role and how did you find it?The induction process and training were fantastic. The team really supported the volunteers to ensure we felt comfortable and prepared going into that first shift. I found the training sessions on how to listen effectively to be particularly interesting and have been able to use that training to become a better listener not only in my volunteering but also in my role as a nurse.
What have you learnt in your time as a volunteer so far?I had no idea before I started just how large an issue ‘missing’ really is. It’s incredibly moving to speak to family members and loved ones about their experience. There have been several calls I have taken where people have lost their loved ones and their strength and resilience is remarkable. It reminds you of the importance the work Missing People do and the support and reassurance it can offer to people when they need it the most.
How do you balance volunteering with your other commitments?I usually come for an evening shift one day after work during the week. It is only 4 hours and I am glad to be able to help. I’m lucky to live pretty close to the office too so it is only a short cycle home.
As you volunteer on our Helpline supporting people who are affected by missing, what do you do to unwind after you’ve finished a volunteering shift?I am usually pretty tired after a work day and then a shift and so it’s usually straight to bed, sometimes I’ll go wild with a decaf coffee and a book.
Any particular highlights in your time as a volunteer so far?A huge highlight is the rest of the team, the supervisors and other volunteers. Everyone is genuinely lovely and supportive and I look forward to coming into a shift.
If you’re interested in volunteering for us on our Helpline or 121 Chat Service, recruitment will open in late July. Please visit our website to find out more details or contact us here.